At Azfaar Fragrances, your satisfaction is our priority. We take great care in crafting and delivering perfumes and attars of the highest quality. If you are not fully satisfied with your purchase, please review our policy below:

1. Returns

  • Due to the personal and hygienic nature of perfumes and attars, only unopened and unused products in their original packaging are eligible for return.

  • You must initiate a return request within 7 days of receiving your order.

  • Products damaged due to misuse, opened seals, or partial usage will not be accepted.

2. Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7–10 business days and credited to your original method of payment.

  • Shipping charges (if any) are non-refundable.

3. Exchanges

  • Exchanges are allowed only if the product you received is damaged, defective, or incorrect.

  • To request an exchange, please contact us within 48 hours of delivery with clear photos as proof.

4. Non-Returnable Items

The following items cannot be returned or refunded:

  • Opened or used perfumes/attars.

  • Products purchased during clearance sales or with promotional discounts.

  • Gift cards and samples.

5. Shipping for Returns

  • Customers are responsible for paying their own shipping costs for returning an item (unless the return is due to our error).

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

6. Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

📞 Phone: +91 84697 59152
📧 Email: info@azfaarfragrances.com